Skip to main content

Update on Mastercard Chargeback Reasons

Mastercard plans to introduce an updated version of chargeback reasons starting from April 11, 2025. The updated version falls into the following major categories:

  • Authorization-Related Chargeback
  • Cardholder Disputes
  • Duplicate Processing
  • Chip Liability Shift-Lost / Stolen / Never Received Issue ( NRI ) Fraud
  • Chip Liability Shift
  • Questionable Merchant Activity
  • No Cardholder Authorization

Please check the details in Update on Mastercard Chargeback Reasons